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Critical Writing Program:Craft of Prose 2019-2020: Overview

The Culture Code: The Secrets of Highly Successful Groups

Subject Guide

Why use this guide?

This Critical Writing Program guide will help you to:

  • Read a citation
  • Find books and articles using citations and keywords
  • Choose the best scholarly resources for your topic
  • Get personalized assistance!

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Penn Online Research Tutorial

Online guide to working with topics, finding information, and more.



Background Resources

How to Read a Citation


Book citations generally show a publisher, city of publication, and year. Book chapters will include the title of the chapter as well as the name of the book.  

• Kotter, John P., and James L. Heskett,  Corporate Culture and Performance. New York : Free Press, 1992. 

• Mair, Johanna. "Entrepreneurial Behavior in a Large Traditional Firm: Exploring Key Drivers" In Corporate Entrepreneurship and Venturing, edited by.Tom Elfring, 49-72. : New York: Springer, 2005.


Article citations have a journal/periodical title in addition to the article title. They will usually also show a volume and issue number, page numbers, and may show a date, or month or season (e.g., Winter), plus year.   

• Gordon, G, G., DiTomaso, N. 1992. "Predicting corporate performance from organizational culture." Journal of Management Studies, 29, 783-799  

Using Citations to Find Articles

If you have a complete article citation, you can search Articles+ to find the full text of your article.

No luck? That doesn't mean we don't have access to the article - it could be in print! Try using the PennText Article Finder as a next step. If the print is not available at Penn, there will be an option to request a scan of the article through Interlibrary Loan.

To find the full-text of an article, enter the journal name into the PennText article finder. A pop-up box will give you options to access the article online, in print, or the option to request through Interlibrary Loan.

Using Citations to Find Books

If your citation is a book, use Franklin, the Library catalog. Franklin will help you find the library in which the book is located, and the call number.

You can search for a specific book by title, author, or ISBN. You can also do a keyword or subject keyword search to find books on a particular topic. To find books at other libraries in the US and around the world, there is WorldCat. To get a copy of a book that Penn does not own, or is charged out to another reader, you can request books from EZBorrow (mainly Pennsylvania academic libraries) or BorrowDirect (the Ivies+ group).

Keyword Searching

This document suggests a good method of crafting effective keyword searches:

Scholarly Databases

These databases will help you find scholarly articles about your topic.