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Shelter Health Outreach Program (SHOP) Resource Guide

A guide to research resources and tips for volunteers involved in the SHOP program

Basic Advice

  • Limit the amount of words, synthesize key points
  • Avoid clutter; no need to fill every space
  • Use a font size that can be read easily
  • Avoid clinical jargon, check with friends who are unfamiliar with topic. Visit for more help
  • Break up blocks of text with relevant images and diagrams
  • Emphasize important points with special font (ie bold) but avoid too many special fonts. Visit for more help
  • Use meaningful subheadings
  • Look for templates that will save time for layouts

Guides on Health Communication & Health Literacy

Click on reports/guides below to navigate to the web link