Shelter Health Outreach Program (SHOP) Resource Guide

• Limit the amount of words, synthesize key points

• Avoid clutter; no need to fill every space

• Use a font size that can be read easily

• Avoid clinical jargon, check with friends who are unfamiliar with topic. Visit https://www.plainlanguage.gov/ for more help

• Break up blocks of text with relevant images and diagrams

• Emphasize important points with special font (ie bold) but avoid too many special fonts. Visit https://www.usability.gov/ for more help

• Use meaningful subheadings

• Look for templates that will save time for layouts

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