Penn’s Telephone & Voice Mail Services uses VoIP (Voice over IP) technology. VoIP offers a host of features and benefits not available with traditional analog phone service. Penn’s VoIP service is called PennNet Phone.
To log into your PennNet Phone account: https://pps.voice.isc.upenn.edu/
Confluence is our cloud-based intranet used for sharing documents, projects, and articles among other internal library staff members. Library staff would use their library domain account to access confluence.
All Penn Libraries staff who require the use of Adobe products for work, may request an account created by client and computing services.
Aeon is automated request and workflow management software specifically designed for special collections libraries and archives. Aeon improves patron service and maximizes staff efficiency while providing unparalleled item tracking, security and statistics.
The Ares system automates library reserve services, provides around-the-clock access to reserves collections, includes integrated copyright management services, and saves time for faculty members and library staff.