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Libraries Staff Computing Services

Library Staff


Your PennKey username and password are required to access many of the University’s electronic services. For more information visit:

Library Network Account (computer account)

All library staff will receive and use a library domain account, which is what is used to log onto office computers and access various network resources

Reset your library network password


O365 Account

O365 Email Account – Staff at the Penn Libraries use O365 system for email accounts.  For more information visit:

Telecomm Account

Penn’s Telephone & Voice Mail Services uses VoIP (Voice over IP) technology. VoIP offers a host of features and benefits not available with traditional analog phone service. Penn’s VoIP service is called PennNet Phone.

To log into your PennNet Phone account:



Confluence is our cloud-based intranet used for sharing documents, projects, and articles among other internal library staff members. Library staff would use their library domain account to access confluence.

Adobe Accounts

All Penn Libraries staff who require the use of Adobe products for work, may request an account created by client and computing services.

To reset a forgotten Adobe password, go to this link:


Alma is our unified library service platform using for managing print, electronic, and digital materials.

Log into Alma



Aeon is automated request and workflow management software specifically designed for special collections libraries and archives. Aeon improves patron service and maximizes staff efficiency while providing unparalleled item tracking, security and statistics.

Library staff Aeon accounts are created by the help desk.  Request an account today!




The Ares system automates library reserve services, provides around-the-clock access to reserves collections, includes integrated copyright management services, and saves time for faculty members and library staff.

Ares accounts are created by the help desk. Request an account today!


The ILLiad Resource Sharing Management software (ILLiad) saves you time by managing all of your library’s borrowing, lending, and document delivery through a single, Windows-based interface.

Library staff ILLiad accounts are created by the help desk. Request an account today!