Libraries Staff Computing Services

Your PennKey username and password are required to access many of the University’s electronic services. For more information visit: http://www.upenn.edu/computing/pennkey/

• To reset your PennKey password, go to this link: https://weblogin.pennkey.upenn.edu/changeexpiredpassword

• Staff joining the University for the first time must register their Pennkey here: Register a Pennkey

• If you are not sure about your PennKey password, you may test it here: Test my PennKey

• The University recently introduced 2 step verification, learn more here

All library staff will receive and use a library domain account, which is what is used to log onto office computers and access various network resources

• • Navigate to: https://kite.password.isc.upenn.edu/
  • Under Schools and Centers Active Directories, click on Library.
  • Log in with your PennKey and PennKey password.
  • Set your new Library password.
  • It may take up to 15 minutes for the new password to be fully active.

O365 Email Account – Staff at the Penn Libraries use O365 system for email accounts.  For more information visit: https://www.isc.upenn.edu/how-to/penno365-office-365-proplus

• To gain access to your O365 email account, go to: https://portal.office.com

• To reset your PennO365 password, go to: https://office365.password.isc.upenn.edu

Penn’s Telephone & Voice Mail Services uses VoIP (Voice over IP) technology. VoIP offers a host of features and benefits not available with traditional analog phone service. Penn’s VoIP service is called PennNet Phone.

To log into your PennNet Phone account:  https://pps.voice.isc.upenn.edu/ 

Confluence is our cloud-based intranet used for sharing documents, projects, and articles among other internal library staff members. Library staff would use their Pennkey credentials to access the site.
 

All Penn Libraries staff who require the use of Adobe products for work, may request an account created by client and computing services.

To reset a forgotten Adobe password, go to this link: https://account.adobe.com/

Alma is our unified library service platform using for managing print, electronic, and digital materials.

Log into Alma

Aeon is automated request and workflow management software specifically designed for special collections libraries and archives. Aeon improves patron service and maximizes staff efficiency while providing unparalleled item tracking, security and statistics.

Library staff Aeon accounts are created by the help desk.  Request an account today!

The Ares system automates library reserve services, provides around-the-clock access to reserves collections, includes integrated copyright management services, and saves time for faculty members and library staff.

Ares accounts are created by the help desk. Request an account today!

The ILLiad Resource Sharing Management software (ILLiad) saves you time by managing all of your library’s borrowing, lending, and document delivery through a single, Windows-based interface.

Library staff ILLiad accounts are created by the help desk. Request an account today!