HUP, PPMC, PAH New Access Routes: Problems with your Pennkey?

There are two steps to getting a Pennkey; Requesting a Set-Up Code and Registering Your PennKey

Before proceeding, please note:

• Don't get a set-up code unless you need it!  
  Requesting a new set-up code will deactivate your current PennKey. You won't be able to use your PennKey again until you reset your password using the Set-Up Code you requested.
  
• Don't request more than one set-up code! 
  The second request will nullify the first set-up code. If a set-up code is taking an unusually long time to arrive, send an email to the PennKey administrator rather than requesting a second set-up code.
  
• Once you've gotten a set-up code, use it!
  Your set-up code will expire within 30 days.
  

To Request a Set-Up Code; gather your documentation and visit one of the locations in the sections below

Documentation: You will be asked for two (2) forms of identification to vouch for your identity. Valid forms of ID are:

• UPHS Employee Badge

• State Issued Driver's License

• State Issued Identification Card with Picture

• Passport

Locations:

Students  Full-time students at the University of Pennsylvania must visit the University's Registrar (221 Franklin Building; 3451 Walnut).

Physicians  Visit any of the locations below for your PennKey. PennKey Set-Up Codes may also be obtained at the School of Medicine's 410 Anatomy Chemistry Building administration point. Hours are by appointment only. Click here to email or call (215) 573-INFO.

HUP Security at Silverstein Ground Floor
Hours: 7:00 a.m. - 3:00 p.m. Monday to Friday
Audience: Contractors, Outsourced Resources, Temporary Staff, Non-University of Pennsylvania students working at UPHS, Visiting Physicians

Presbyterian Human Resources at Wright/Saunders (W186)
Hours: 8:00 a.m. - 5:00 p.m. Monday to Friday 
Audience: Employees for the Presbyterian Medical Center, Contractors, Outsourced Resources, Temporary Staff, Non-University of Pennsylvania students working at Presbyterian, Visiting Physicians 

Pennsylvania Hospital - Human Resources
Harte Memorial, 732 Delancey St. Philadelphia PA 19106
Hours: 8:00 a.m. - 5:00 p.m. Monday to Friday
Audience: Employees at Pennsylvania Hospital

Register Your Pennkey

Once you have a PennKey set-up code, follow the steps below to register your PennKey: 

• Log in to the PennKey registration application that will ask for the last four digits of your Social Security Number and Date of Birth. 
• Follow the prompts to register your PennKey and password.
• Enroll in Challenge-Response so you can initiate the password reset process online should you forget your password.
• Test your new PennKey and password.

PROTECTING YOUR PENNKEY

It is essential that you keep your password secure to avoid possible compromise of critical systems on campus, and to prevent others from accessing your personal information. With that in mind, you should take the following precautions:

• Never share your PennKey password. Sharing your password gives others access to everything your PennKey gives you access. Once you share your password, you have lost control over how your account is used, though you are still responsible for anything done in your name. Sharing your password is also a violation of University policy.

• Don't leave your password written on a post-it note or other piece of paper that is prominently displayed in your work area.

• Don't allow programs to save your password for you. Any one else who uses your computer could then access your information.

• Don't use the same password for public Web sites (e.g., online bookstores, airlines, etc.) that you use with your PennKey. Rather, choose two passwords: your public password for use at public web sites and your private password for sensitive Penn systems.

• Beware of anyone claiming to need your password; no Penn system administrator will ever ask you for your password.

• Change your PennKey password immediately if you feel its security may have been compromised and report the incident to the Service Desk. To learn more about how to change your password, see the "Reset Your Password" section below.