Guides: About the Dental Library: Requesting Items

What are you requesting?

Find complete information for the book you want to request, including title, author, and call number (for journals you will need the title, volume, and issue number) and fill out a book paging slip located in the black mesh bin on the Circulation Desk. Hand the paging slip to the desk attendant and ask them to retrieve the book or journal for you.

Search the Franklin catalog for your book. Make sure you are logged in to your account (upper right-hand corner of screen. Select the “Show/Hide Availability Details” button directly below your title. Select the "Request" link found on the item record, then select the "Dental Medicine Library" as your pick up location.

While searching a database (e.g. PubMed, Scopus, Web of Science) look for the PennText button next to the desired citation. The PennText screen will tell you whether we have online access to the journal article. Look for the area labeled "View Online" click one of the options below to access the article. You may be required to make several more clicks before accessing the article.
If you have been given a citation, you have several options to access the full-text article. The first two require you to navigate to your specific article. The third may take you directly to the article.
- Access Browzine and search for the journal name. Then navigate to the article.
- Access Franklin Catalog and search for the journal name. Then navigate to the article.
- Access the PennText Article Finder form. Enter the Journal name, article title and year.

While searching a database (e.g. PubMed, Scopus, Web of Science) look for the PennText button next to the desired citation. The PennText screen will tell you whether we have online access to the journal article. If there is no "View Online" message, look for the "Get It" section. You will need to log-in to your Library account by clicking the "Sign-in" link.
If you have been given a citation, you can submit an Interlibrary Loan request. You should first check Franklin to confirm we don't have have access to the journal. Fill out the form and staff will find a library that can scan the article. You will receive an email when the article is ready to be accessed. If you have any questions about an interlibrary loan request that you have already submitted, e-mail staff at interlib@pobox.upenn.edu.

Book Chapter or Journal Article
- Search the Franklin catalog for your book. Make sure you are logged in to your account (upper right-hand corner of screen). Select the “Show/Hide Availability Details” button directly below your title. Select the "Scan & Deliver" link found on the item record. A request form will appear. Enter the chapter/article title and page numbers needed and submit. Due to vendor and copyright agreements, we can only provide 50 pages at most.
Whole Book or Journal Volume
- Search the Franklin catalog for your book. Make sure you are logged in to your account (upper right-hand corner of screen. Select the “Show/Hide Availability Details” button directly below your title. Select the "Request" link found on the item record, then select the "Dental Medicine Library" as your pick up location.

Check Franklin to confirm that we don't have a copy of the book in our Penn Library system.
Use BorrowDirect or E-ZBorrow to instantly send a request for an item to a participating institution
Use Interlibrary Loan for items unavailable in BorrowDirect or E-ZBorrow
More information about BorrowDirect, E-ZBorrow, and Interlibrary Loan is available.