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2020 Library Services Dashboard: Tech Center Tickets

The Library Services Dashboard frozen as of 12/31/20, it preserves the final full year data for 2020.

Tickets Created and Closed

Turnaround Time

* Creation to Resolution measures the time taken by the Tech Center to complete its primary goal, specifically to address a user's need promptly with a solution or a referral to a more appropriate campus service

Tickets by Service Point

           

Tickets by School

Tickets by Mode of Request

 

Ticket Count by Patron Type and Support Service, 6/29/20 - Present