This site tracks trends in the use and output of key library services. The Libraries will adapt and expand these dashboards as new data sources become available and as services change to meet new demands of the Penn community
Beginning with January 2022 update, The starting date for the majority of data represented on the dashboard will be 01/01/22. An archived version of the dashboard, containing 2020 data can be found here: 2020 LIBRARY SERVICES DASHBOARD. An Archived version of the dashboard, containing 2021 data can Be found here: 2021 LIBRARY SERVICES DASHBOARD
For year-over-year comparisons in 2022, 2019 will remain the control year through August as it is the most recent "typical" year for the provision of library services. Beginning in September, the comparison will be 2022/2021, since the Libraries reopened in fall 2021.
2,152,395
Canvas sessions in November
7,614
Items loaned through Pickup@Penn & Books by Mail, and in-person lending in November
1,094
Items loaned to Borrow Direct partners in November
13,939
Course reserve downloads in November
606
Virtual reference instances (Chat and Libanswers) in November
289
Consultations and instruction sessions in November
58,879
Visits in November
182
Tech Center tickets in October
In addition to the key indicators above, more detail on the Libraries service delivery can be found on the adjacent tabs: