1) Before your appointment
- save your poster in PDF format -- PowerPoint format is not reliable across computers. If you need to make changes in PowerPoint it's best to bring a laptop with you. If we open the ppt file on our computers, we are not responsible for any changes that may occur during the PDF conversion process.
Other acceptable formats: .jpg, .gif, .tiff. No KEYNOTE, MS Publisher, or LaTeX files, sorry!
- Bring your file on a USB stick, email it to biomedposter@gmail.com, or upload it to the form when you schedule your appointment.
Attention CHOP patrons: we cannot read your encrypted USB drives, so please email us your file or upload it to a cloud instead.
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If your department is paying for your poster, submit your request for pre-approval to your business administrator ahead of time.
2) Schedule your appointment
- Check our turnaround times and plan your appointment at least 24 hours before you need the poster.
- Do not make appointments you cannot keep or book multiple slots for only one poster. If your plans change, kindly send us a note to cancel your appointment as early as possible so we can accommodate another customer.
- We recommend scheduling one appointment per maximum of 2 posters unless you are certain that your file will not require much editing.
- Please do not book an appointment if your poster is not ready for submission. Appointments are not for content/design consultation (although we have a service for that, too!). Appointments are for going over your final product and making small edits as needed that can be completed during your 30 minute time slot.
3) When you arrive
- Come to the Bollinger Digital Fabrication Lab (G22, Holman Biotech Commons Ground Floor) at your appointment time. Please be on time as we may not be able to accommodate delays on a busy day.
- We will load your file onto our workstation and review the file with you to make sure it is the correct size and format. It is up to you to make sure the file looks the way you want it before you arrive. We are happy to advise and answer questions but will not be responsible for errors that are consistent with the file. We will give you plenty of time to review your poster on the large display, however once you confirm and leave the appointment, you agree to pay for the poster of the file you approved.
- If your department is paying for your poster, we will check whether we have received your business administrator's pre-approval. If paying by credit card, we will send you a link shortly after your appointment. We will wait for your payment to proceed with your order.
- When your poster is ready for pickup, you will receive an email with the pickup instructions at a location open 24/7 (not our lab).
