Please note that we no longer issue invoices - payment must be by IFLA vouchers.
Special Note to Law Firms and other Commercial Entities:
Please read the following information carefully to ensure successful requesting.
The University of Pennsylvania prefers to receive Interlibrary Loan requests placed through OCLC, to our lender symbol PAU. The University of Pennsylvania Health Sciences libraries also accept requests through Docline to their lender symbols: PAUPEM and PAUPED. However, if you do not borrow through OCLC or Docline and cannot find any other location for your material, you can create an account and place your request by registering here:
For Username, please use a code of at least 6 characters. Do not use a 3 character code as that may duplicate an OCLC code. Remember your password and other information for any future requests.
Shipping - Loans will be shipped by UPS courier. International borrowers must be able to receive UPS shipments. Please provide a full shipping address, including street address. **PLEASE NOTE - we no longer ship via Airmail as the University does not provide tracking for Airmail packages.**
Articles will be delivered electronically. Copy requests are limited to fifty pages.
We are unable to accommodate RUSH requests.
It is important to fill in the maxcost field in the request. Our charges are:
Non-profit Pennsylvania libraries:
- No charge
Other non-profit libraries:
- Loans - 2 IFLA vouchers
- Copies - 1 IFLA voucher
For profit libraries:
Please contact us at firstname.lastname@example.org if you have any questions.