See the Libraries' COVID-19 page for the latest updates on library services.
Borrowing of physical materials from other institutions is suspended. Requests for electronic articles and book chapters can be submitted. To expedite delivery, please submit no more than one book chapter per request. Requests for copies of entire books should be submitted via purchase request: https://faq.library.upenn.edu/friendly.php?slug=purchaserequests
What is Interlibrary Loan?
Interlibrary Loan is a service through which library materials not owned by Penn or Penn Libraries materials currently unavailable may be requested and obtained from other libraries, for use by Penn students, faculty, and staff.
Integration with your library account
Interlibrary Loan books, videos and CD's are checked out on your Penn library account with a loan period of 12 weeks, no renewals. Please note: late fines of $1/day will apply.
Who can use Interlibrary Loan?
All currently affiliated University of Pennsylvania students, faculty, and staff are eligible to use the service. The main Interlibrary Loan Office is located in Room 233 of the Van Pelt Library (email@example.com or 215-898-7558).
Courtesy borrowers and Penn alumni are not eligible to use interlibrary loan services at Penn. Courtesy borrowers should contact the service at their home institution or at their local public library. More information on courtesy and alumni borrowing can be found here: http://www.library.upenn.edu/borrowing/courtesy.html
What kinds of materials can Interlibrary Loan provide?
Through Interlibrary Loan you may request materials not owned by the Penn Libraries as well as Penn Libraries materials currently in use or otherwise unavailable to borrow. This includes materials that are checked out, non-circulating, on Reserve or missing. Formats that can be requested include physical books and journals (e-books not available), electronic articles or book chapters, DVD's, Music CD's and microfilm or microfiche.
You will be notified by e-mail as soon as the material is received. Articles and book chapters will be delivered to your desktop electronically while physical items such as books or CD's will be available at the Circulation Desk of the library specified in the email. Some material is restricted by the lender for use only within Penn Libraries.
How do I submit an Interlibrary Loan request?
Use the Resource Sharing home page to get started. For a book request, start with either BorrowDirect or E-ZBorrow for the fastest service. If your title is not available in either of those services you will be given the option to pass the request on to Interlibrary Loan. Most DVD's, music CD's, microfilm and microfiche will need to be requested using the Interlibrary Loan Request Book link in the left-hand column. If you need an article or a book chapter, use the Request Article link in the left-hand column.
When submitting any Interlibrary Loan request form, please provide as much information about the item as you can. If you need to double-check citation information for a book, it's often helpful to check Amazon or WorldCat.
Can I get articles through Interlibrary Loan?
Journal articles or book chapters not available at Penn, up to a maximum of 50 pages - for a specific article or book chapter, may be requested via Interlibrary Loan. In general, the more complete and accurate the citation you provide the more quickly the article or book chapter will be delivered. If you need to double-check citation information for an article, it's often helpful to check Articles+ or individual databases. Please submit requests for each specific article or book chapter needed on a separate request form.
These requests will be delivered electronically to your desktop.
How do I check the status of an Interlibrary Loan request?
Check the View Current Requests page. When the request status changes to Checked Out to Customer consult your Penn Library Account for real-time status and due date information. Loans will be under your Requests tab until you pick them up and then under your Loans tab while you have them checked out on your Penn library account.
Can I borrow dissertations and theses through Interlibrary Loan?
It is usually possible to borrow dissertations and theses from institutions that belong to the Research Libraries Group; other libraries will sometimes lend dissertations and master's theses. The Interlibrary Loan staff can provide information on the probability of obtaining an item.
Many dissertations are now available in full text through Proquest's electronic resource Dissertations & Theses which can be searched through the Franklin catalog. Many full text dissertations from the United Kingdom are available via EThOS. Additional foreign dissertations may be available online via the Center for Research Libraries.
Can I request videos through Interlibrary Loan?
To request a video through Interlibrary Loan go to the Resource Sharing home page and on the left side, choose Request Book and fill out the form with as much information about the movie as you know (eg, Title, Director, Publisher, Year).
How many requests may I submit?
A maximum of 5 requests will be processed per person per day, depending on staffing and overall request volume.
How quickly do requests arrive?
Turnaround time for journal articles requested through Interlibrary Loan is typically 2-5 business days, and for books 7-14 days depending upon the lender's location. For faster book delivery, try E-ZBorrow or BorrowDirect first.
Can I renew my Interlibrary Loan requests?
Interlibrary Loan books are checked out on your Penn library account with a loan period of 12 weeks, no renewals. Please note: late fines of $1/day will apply.
I can't find an answer to my Interlibrary Loan question. What should I do?
Contact the main Interlibrary Loan office in Van Pelt at firstname.lastname@example.org