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Citation Management Tools: EndNote

Refworks, Zotero, Mendeley, EndNote. Which one is the right reference management tool for you? Start here.

EndNote Instruction

View instructions for the latest version of EndNote produced.

EndNote Links

What is EndNote?

EndNote is a reference and full-text organizer that allows you to create bibliographies and format documents in a large number of output styles.

The University does not have a site license for EndNote.  Individuals and departments may puchase copies from Penn's Computer Connection.

EndNote is available as a standalone software product, a cloud based product known as EndNote Web, or a combination of the two.  This guide focuses on the standalone product.

Configuring EndNote to access Full-text Articles

EndNote will attempt to 'find' PDF's that match the records in your library.  You will need to add some preference settings.

Access the Preference area in your copy of EndNote and add the urls listed below:

  • Select the commands: Edit -> Preferences -> Find Full Text

Open URL Path:

Authenticate with URL:

If EndNote can't find the PDF using the Find Full Text Command, highlight a citation and then right-click.  Select URL -> Open URL link.  This should open your browser and link to the Library's PennText service.  Here you should find a link to the article PDF if Penn Library subscribes to the journal.  Download the PDF.  Once downloaded click the PDF file and drag it over the corresponding EndNote record.  This should connect the two together.

Searching the Franklin Catalog using Endnote

Endnote includes a "connection" file that will allow you to search the Franklin Catalog.  We have recently updated our system so the connection file that came with your copy of EndNote might be out-of-date.  To update the connection file:

  1. Go to
  2. Navigate to "Downloads"
  3. Select "Add Connection Files"
  4. Search for University of Pennsylvania.  You should find a relatively new file dated "2018-03-14".  Download this file.
  5. Depending on your platform, your computer might automatically place the file in the appropriate EndNote folder.  You might need to manually move this downloaded file into your EndNote systems "Connections" folder.

EndNote Troubleshooting

EndNote technical support from Clarivate Analytics is available:

EndNote Consultation

Consultations are available upon request.  Use our consultation form.  Please note on the form that you need assistance with EndNote.