Read more at PowerNotes' Get Started.
PowerNotes is a web app that helps with online research -- gathering and keeping track of source materials, staying organized, and creating a research outline. You can:
PowerNotes has an extensive set of training videos and will respond to questions through their contact address
PowerNotes has robust help documentation for tips and troubleshooting. Visit the PowerNotes lilst of Quick Guides. The guides are in vide format.
PowerNotes also has a troubleshooting support system. If you click on the PowerNotes icon on your Browser extension bar. You will see a list of options including Tech Support. Click on that and a form will open--describe your issue and send. PowerNotes goal is to respond by the next business day.
You can also ask a Penn Librarian.