Mendeley's Reference Manager, is the Mendeley desktop application. It requires an "add-in" for the Mendeley MS Word citation plugin. If you are using Microsoft 0365 provided through Penn, you will want to find out about your ability to add this "add-in." Some Penn schools and centers are including the Zotero and Mendeley add-ins as part of a default. set up. Your school may allow you to add the citation plugin yourself. However, for most Penn Schools there is a workaround. The Libraries/SAS IT Help Desk can assist you with this process if you have questions:
To use Mendeley Cite, Refworks Citation Manager, and SmartCite on Word for Mac:
The Penn School of Medicine is now allowing the citation add ins. Users with problems should submit a ticket at https://helpdesk.pmacs.upenn.edu/ if you have a PMACS AD account. If you do not have this account, then email email@example.com.
There are several ways to add and edit your pdfs on your Mendeley account, including:
Support from Mendeley is most direct via the twitter feed: @mendeleysupport