Student workers do not process fines in Alma. If a patron wishes to pay or contest an MPA Library fine, please direct them to your supervisor or a full time member of staff.
If a patron wishes to pay the fine after 5pm or over the weekend (or when full time staff members are not present), direct the patron to Van Pelt for fine processing.
Patrons may choose to call Van Pelt and pay their fine over the phone with card
If they are uncomfortable paying over the phone, or if they wish to pay with cash or check, they can go directly to Van Pelt and pay the fine at the circulation desk there
Student workers can view the patron’s fine total, if requested, in the Manage Patron Services>Patron Services tab. Bring up the patron’s individual account, as instructed above, and refer to the “Active balance” entry in the patron information box
You may also click on the balance due to see more details about the fine and its origin.