Contact us at the Van Pelt Library Circulation Desk:
For library account concerns or questions about building and database access, please e-mail us at: email@example.com
Call Us: (During pandemic, Van Pelt Library is closed for normal services and the phone is not answered. Use email instead.)
See the Libraries' COVID-19 page for the latest updates on library services.
Request services available during the pandemic closure include PickUp@Penn, Books By Mail, Digital Delivery (scanning journal articles or book chapters), and all resource sharing services.
Who can make requests?
Penn faculty, staff, students, associates and courtesy borrowers may request library materials and services.
How do I make a request?
Once you locate a record for the title you need, make sure you are logged in to our library website. Please see the log in instructions on the “Your Library Account” tab. Locate the "Request Options" that correspond to your patron group. Select the request service that is available based on the descriptions below:
Please be advised, Proxy Borrowing Patrons are permitted to pick up requested InterLibrary Loan, BorrowDirect and E-Z Borrow items for their Faculty counterparts. All required forms and agreements must be signed and processed prior to pick up.
All requests must be picked up at one time:
Please be advised, due to limited hold shelf storage, the total number of requested books available for pick up must all be checked out at the same time. Any books left behind will be sent back to the home library immediately.