Browser settings can sometimes cause access problems. Enabling certain options can improve or restore functionality. Below are optimal settings for the most popular browsers.
Enable Cookies
Many resources require the use of cookies. To enable cookies:
- Google Chrome -
> Settings > Advanced > Content Settings > Cookies > Allow sites to save and read cookie data
- Microsoft Edge -
> Settings > View Advanced Settings > Cookies: Don't Block Cookies
- Mozilla Firefox -
> Options > Privacy & Security > Uncheck: Delete cookies and site data when Firefox is closed
- Internet Explorer -
> Internet Options > Privacy tab > Settings > Advanced > Cookies
- Safari - Preferences > Privacy > Allow from websites
Most browsers allow you to delete all or some cookies, and to manage permissions.
Disable Pop-up Blockers
Some e-resources require the use of pop-ups for content delivery. Be sure the pop-up blocker allows pop-ups generally, or from a specific vendor.
- Google Chrome -
> Settings > Advanced > Content Settings > Popups > Allowed
- Microsoft Edge -
> Settings > View Advanced Settings > Block Pop-ups: Off
- Mozilla Firefox -
> Options > Privacy & Security > Under History > Check Accept Cookies from Websites.
- Internet Explorer -
> Internet Options > Privacy tab > Uncheck Turn on Pop-up Blocker
- Safari - Preferences > Security > Uncheck Block Pop-up windows
Enable JavaScript
This is a scripting language commonly used to make web pages interactive. Most browsers enable JavaScript by default.
- Google Chrome -
> Settings > Advanced > Content Settings > Javascript allowed
- Mozilla Firefox - Enabled by default
- Internet Explorer 9+ -
> Internet Options > Security > Scripting / Active Scripting / Enabled
- Safari - Preferences > Security > Enable JavaScript
Install Adobe Flash
Adobe Flash Player is the standard for delivering rich web content. See: https://get.adobe.com/flashplayer/