Browser settings can sometimes cause access problems. Enabling certain options can improve or restore functionality. Below are optimal settings for the most popular browsers.
Most browsers allow you to delete all or some cookies, and to manage permissions.
Disable Pop-up Blockers
Some e-resources require the use of pop-ups for content delivery. Be sure the pop-up blocker allows pop-ups generally, or from a specific vendor.
Install Adobe Flash
Adobe Flash Player is the standard for delivering rich web content. See: https://get.adobe.com/flashplayer/