Using Electronic Resources

Try a different browser

Some resources may work differently with different browsers and some errors can be resolved by trying another browser. 

Links: Google Chrome | Mozilla Firefox | Microsoft Edge | Opera | Safari |

Update your browser

Some resources may not support older versions of a browser. Use https://updatemybrowser.org/ to check your browser version.

Platform-specific browser requirements:

• EBSCO: Minimum Browser Requirements for EBSCO Interfaces

• ProQuest: Browser Requirements for ProQuest Products

Delete history, cookies, and cache

Clearing the search history, cookies, and cache stored in your web browser can resolve some problems and often allow browsers to work more efficiently.

• Google Chrome -  > More Tools > Clear Browsing Data ... > Check Browsing history / Cookies and other site data > Clear All.
• Microsoft Edge -   > Settings > Clear browsing data > Choose what to clear > Cookies... & Cached data...
• Mozilla Firefox -   Library > History > Clear recent history  > Check Cookies / Cache / History >  Clear Now
• Internet Explorer - > Internet Options > Privacy tab > Settings > Advanced > Cookies
• Safari -  History > Clear History  // Preferences > Privacy > Manage Website Data > Remove or Remove All

If you prefer not to clear cookies, try your browser in Incognito/Private mode, as this may also solve some problems.

If you continue to experience problems after reading our troubleshooting help, please complete this E-Resource Problem Report Form.