Using Electronic Resources

Try a different browser

Some resources may work differently with different browsers and some errors can be resolved by trying another browser. 

Links: Google Chrome | Mozilla Firefox | Microsoft Edge | Opera | Safari |

Delete history, cookies, and cache

Clearing the search history, cookies, and cache stored in your web browser can resolve some problems and often allow browsers to work more efficiently.

• Google Chrome -  > More Tools > Clear Browsing Data ... > Check Browsing history / Cookies and other site data > Clear All.
• Microsoft Edge -   > Settings > Clear browsing data > Choose what to clear > Cookies... & Cached data...
• Mozilla Firefox -   Library > History > Clear recent history  > Check Cookies / Cache / History >  Clear Now
• Internet Explorer - > Internet Options > Privacy tab > Settings > Advanced > Cookies
• Safari -  History > Clear History  // Preferences > Privacy > Manage Website Data > Remove or Remove All

Try with a Private/Incognito browser session

If you prefer not to clear cookies, try your browser in Incognito/Private mode, as this may also solve some problems.

If you continue to experience problems after reading our troubleshooting help, please complete this E-Resource Problem Report Form.